Frequently Asked Questions

Entry is a biometric identity provider, that enables users to authenticate and authorize in web apps using a web camera and face, instead of logins and passwords. It uses proprietary face recognition and anti-spoofing systems in order to deliver fast, secure and intuitive alternative to passwords.

The main reason Entry was designed is to address the privacy issue. It is hard to overestimate the risk of abusing facial recognition as an emerging technology, hence we decided to build Entry as a market-based solution to this problem, where the data belongs to a user 100% vs controlled by an organization.

FaceID uses an infrared sensor that creates a geometric representation of a user's face as a way of re-identification of a user. This representation is stored on the device and can only be used on a specific smartphone. Entry, on the other hand, uses 2D input from a regular webcam and operates across devices.

The short answer is no, it is not biased. Matter of fact, no AI system is "biased", there is no specific "bias" feature inside. But AI systems can be poorly built, trained on non-production grade datasets, hence it appears that "AI is biased". We've done extensive research on the topic. Read more here.

Your data is encrypted and securely stored on dedicated AWS servers. It never leaves the server, and only you can access it, delete it, manage it, opt-in and opt-out from web applications. During authentication, apps only receive a "green light' that you are who you are, without accessing the data itself.

Chances of a random person accessing a user's account or an attacker attempting to spoof an account are 1:1,000,000 which is on par with Apple's FaceID, for example. The key difference is that the more you use it, the harder it becomes to compromise an account since the ML models are being continuously retrained.

We support and integrate with thousands of web applications that use OAuth 2.0, OIDC or SAML 2.0 authentication protocols. Among those are Slack, Salesforce, G Suite, Zoom, Box, MS Office, DocuSign, AWS and others. Default integrations are coming soon, but if there is a particular app you'd like to use Entry with, let us know in our Slack channel.

Entry is forever-free for the end-users. For the developers and organizations that want to use it within their products, flexible plans are available.